We would love to hear from you! Whether you have a question, would like to share a comment, or request some of our FREE recipes, we always welcome an email, phone call, letter or use the form below.
Additionally, we stand behind our quality guarantee. If you are not completely satisfied with any of our products, please send the entire package and your comments to us. For employee health and safety reasons, we politely request that you refrain from sending us samples of the product you are contacting us about.
Mail: Dr. Oetker Canada Ltd. 2229 Drew Road Mississauga, ON Canada L5S 1E5
Phone: (905) 678-1311
Fax: (905) 678-9334
Toll Free: 1-(800) 387-6939 (Canada only)
Please note our Canadian hours of operation are Monday to Friday 8:30 AM to 4:45 PM Eastern Time. As our offices are located in Canada, we observe all Canadian statutory holidays and our offices will be closed on those dates.
Mail: Dr. Oetker USA LLC, 10,000 Midlantic Drive Suite 107W, Mount Laurel, NJ 08054
Phone: (856) 866-8655
Please note our US hours of operation are Monday to Friday 9:00 AM to 3:00 PM Eastern Time.
If you are calling or submitting an inquiry for outside of our business hours, please expect a delay in response time. Your inquiry will be responded to the following business day or as contact volumes dictate. We appreciate your patience.